Shipping Policy

1. Shipping Locations

Sukoon CrystalSolutions currently ships our spiritual products worldwide. We are blessed to share our healing gemstones and positive energy with customers across the globe.

2. Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Standard Products

Our ready-made wellness bracelets, zodiac collections, and Rudraksha malas are typically prepared for shipping within 2 business days.

Custom Orders

Customized bracelets and personalized items require additional care and attention. These special pieces take 5-7 business days for creation before shipping, as they are meticulously handcrafted according to your specific energy requirements and spiritual intentions.

Consultation-Based Orders

For orders placed after a personal consultation with our founder, additional time may be required to select and prepare the perfect crystals aligned with your spiritual blueprint.

3. Shipping Methods and Delivery Estimates

We work with trusted shipping partners to ensure your sacred items reach you safely. Shipping time estimates begin from the date your order is shipped:

Domestic Shipping (Within India)

• Standard Shipping: 5-7 business days
• Express Shipping: 3-4 business days (additional charges apply)

International Shipping

• Standard International: 10-20 business days
• Express International: 7-10 business days (additional charges apply)

Please note that these are estimates only and actual delivery times may vary due to factors beyond our control, including customs processing delays.

4. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your items, packaging requirements, and destination.

Free Shipping Offer

We occasionally offer free shipping promotions on orders above a certain value. Please check our website or subscribe to our newsletter for current offers.

5. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package's journey to you.

6. Customs and Import Taxes

For international orders, please note that:

• Your order may be subject to import taxes, customs duties, and fees levied by the destination country
• These charges are the responsibility of the recipient and are not included in the product or shipping costs
• We declare the full value of all orders and cannot mark items as "gifts" to avoid customs fees

7. Package Protection

All our spiritual products are carefully packaged with protective materials to ensure they reach you in perfect condition. Each item is lovingly wrapped and includes a protective pouch for storage.

8. Shipping Address

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you need to change your shipping address, please contact us immediately at sukoon.crystalsolutions@gmail.com. We can only modify the address if your order has not yet been processed for shipping.

9. Delayed or Lost Packages

While we make every effort to ensure timely delivery, occasionally packages may be delayed due to unforeseen circumstances. If your order appears to be lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.

10. Contact Us

If you have any questions about our shipping policy, please contact us at sukoon.crystalsolutions@gmail.com. We are here to assist you and ensure your sacred items reach you safely.