Terms of Service

Last Updated: September 2025

1. Acceptance of Terms

By accessing and using Sukoon CrystalSolutions' website (the "Site") and purchasing our products ("Products"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or purchase our Products.

2. Products and Services

Sukoon CrystalSolutions offers handcrafted gemstone items including wellness bracelets, zodiac bracelets, authentic Rudraksha, and our Special Sukoon collection. We also provide custom bracelet creation services and personalized consultations with our founder.

Product Descriptions

We strive to accurately describe all our Products. However, we do not warrant that Product descriptions are entirely accurate, complete, reliable, current, or error-free. Natural gemstones may have variations in color, pattern, and appearance.

Consultation Services

Our spiritual consultations are provided for guidance purposes only. They are not intended to replace professional medical, legal, or financial advice. You are solely responsible for any decisions you make based on information received during consultations.

3. Orders and Payment

All orders are subject to product availability and acceptance. We reserve the right to refuse any order for any reason.

Pricing

Prices for our Products are subject to change without notice. We reserve the right to modify or discontinue Products without notice.

Payment

We accept various payment methods as indicated at checkout. You agree to provide current, complete, and accurate purchase information for all purchases.

4. Custom Orders

Custom bracelet orders require special attention and care. Once a custom order is confirmed and production has begun, it cannot be cancelled as these pieces are specifically created according to your requirements.

5. Spiritual Nature of Products

Our Products are created with positive intention and spiritual purpose. However, we make no guarantees regarding specific outcomes, results, or effects from using our Products. Individual experiences may vary.

6. User Conduct

You agree not to use the Site or Products:

  • For any unlawful purpose
  • To solicit others to perform or participate in any unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

7. Intellectual Property

All content included on this Site, such as text, graphics, logos, images, and product descriptions, is the property of Sukoon CrystalSolutions and protected by international copyright laws.

8. Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of our Products or Site will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Products will be accurate or reliable.

9. Limitation of Liability

In no case shall Sukoon CrystalSolutions, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sukoon CrystalSolutions from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service.

11. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

13. Contact Information

Questions about the Terms of Service should be sent to us at sukoon.crystalsolutions@gmail.com.